Interior doors Profile Dors in the domestic market are competitors of foreign companies, since the quality and style of designs correspond specifically to European manufacturers. The company began to deal with doors in 2004, combining its own experience with the achievements of Italian and German companies. Today, products of this manufacturer can be bought in Russia and the CIS countries, here you can also hear reviews about the doors of the Profile Dors.

Doors Profile Dors - user reviews and ratings

Hope dies last :-(
A comment
Service is so-so. The door was ordered to Furniture Park Rumyantsevo. The doors are nice, but the service ... sorry I didn’t guess before reading reviews. On Saturday, set the front door. Today the master was supposed to come to install paid voluntarily. The master came)) and began to look for extras)) the work of managers "at the highest level." Control at all stages, but exactly before the payment is made temporarily (Nadezhda kills the last of course, but is terribly upset. I will update the review. But at this stage I will not recommend it to friends.
pros
The door is pretty
Minuses
Service, maintenance
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    3/5
  • Practicality
    3/5
  • Price
    3/5
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Horrible company service!
A comment
I will never turn to this company again! Bring a marriage! Do not pick up the phone! Do not call back! Full ignore on the buyer, although the money is taken immediately in advance and for everything! I don’t understand now how to get my money back.
pros
There are no pluses.
Minuses
Expensive, no respect for the customer, very poor service.
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    2/5
  • Practicality
    5/5
  • Price
    3/5
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Disgusting customer service
A comment
05/29/2019 purchased 3 interior doors for painting in a store at the address: Moscow region, Vidnoye, Lenin Komsomol Avenue d.9k3 (contract number 000000024.

The doors arrived on time, but 2 of them turned out to be defective - the door box was made to open to the right, there is no way to make a left opening due to an incorrectly made lock hole.

They contacted the store several times, they only promise to solve the problem in 3 days, on Monday, etc.
There is no telephone number on the official website where you can turn to, a written request through the feedback form also did not give a result.

Almost a month after the claim: the seller disowned us altogether, stated that he was not guilty, the factory was to blame. The doors were supposedly redone, but for some reason the factory cannot bring them. He refused to provide the contacts of the factory managers, so most likely he would have to order new doors from another manufacturer. Money thrown away in vain
pros
They are not, if you have to order doors to another company for the second time
Minuses
They fulfill orders poorly (as evidenced by numerous reviews, for example, on the otzovik.ru website), no one works with complaints, there are no contacts for communication, no one solves the problem.
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    1/5
  • Practicality
    1/5
  • Price
    4/5
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The doors are good, people selling them are vile.
A comment
1. Waiting for the door took 2 months.There is only one door - replacing the door of the same manufacturer (for 1.5 years it became worthless !!!).

2. No calls will be made, for information call yourself or ride.

3. When they finally brought the door, they quickly unloaded and wound it up. When installing, it became clear why - they knocked the door during transportation and did not say naturally. Since the installation and delivery by the seller - inspection was not carried out.

4. The result - "you yourself knocked on the door." I have nothing more to do, I just drag the doors around the apartment.

The question went to lawyers. The fact that in normal offices they decide on their own, will be decided in court. Is it really worth it?

Decide for yourself the door or have some fun.
pros
The quality is good, but not the fact that they will be brought in whole.
Minuses
Sellers. The operators. Managers Other products.
Term of use
more than one year
Recommendation to others
Not recommend
  • Quality
    2/5
  • Practicality
    2/5
  • Price
    3/5
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Profile Dors U Series 2.11
A comment
My husband and I began to choose the door and here is the nonsense. Friends recommend the profile of the dors, and in the reviews only the negative saw. Moreover, the negative is mainly about stores. Duck doors turn out not bad?

Bought 4pcs. 2.11U, color Alaska, as our doors-warehouse program said, can be delivered in 4 days. By the way, they brought it and installed it in 2 days, everything was very well done, we are happy. The doors are good, I don’t know what people are not happy with at that price

In short, we realized that everything depends on the store. We took here - profildoors-loft.ru SATISFIED
pros
Good doors, installed cool. Everything works
Minuses
did not find
Term of use
a few months
Recommendation to others
I recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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Input
A comment
Installation cost - full tin
pros
Not
Minuses
Installation cost - full tin
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    4/5
  • Practicality
    4/5
  • Price
    3/5
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The door is beautiful, beautiful, and most importantly inexpensive!
A comment
They began to make repairs in one of the rooms, and the replacement of the interior door was needed. We looked at many stores and the choice fell on the Profildveri store. We were very pleased with the purchase. The door is beautiful, beautiful, and most importantly inexpensive!
pros
The door is beautiful, beautiful, and most importantly inexpensive!
Minuses
Not
Term of use
half a year
Recommendation to others
I recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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Do not mess with this sharashka!
A comment
I was very sorry that I contacted this company. I ordered a door to St. Petersburg, I got a manager Valery Troshin. November 16, 2018 she was in the store, chose the door, asked how long to wait for delivery and installation. Valery assured me that the model I had chosen was in stock, they could deliver in 3 days, and they would also agree on installation in a couple of days.

My repair was not completed at that time, I immediately said that the door should be installed in early December and asked if they would be able to deliver it before the new year, even offered to pay on the spot right away and agree on installation in advance for early December. Valery said that this is not necessary and everything will be in order, to call him in early December, they will put a door for me before the new year.

On December 7, 2018, I called Valery, said that the repair was completed and I needed a door. And it began ...I called Valery almost every day, asked to send me an invoice for payment, since without payment he could not start to agree on the delivery of the installation. Each time Valery told me that he was busy with my order right now and that he would send me an invoice by the evening, I didn’t send it, the next day I called again, asked me to send an invoice, again Valery “was engaged in my order right now” and didn’t send an invoice again.

As a result, I received the invoice for payment only on December 19. Naturally, no one delivered the door to me 2 weeks before the new year, Valery fed me with promises to deal with my order, but every morning, calling him, I heard only "I did not have time yesterday, there were a lot of cases."
In January, the story continued. Every day, several times a day, I called Valery with a request to appoint me a date for the delivery and installation of the door, every day he promised to do everything and call me in the evening.

Not once, not once !!! Valery did not call me back as promised. At some points, he generally stopped picking up the phone for several days. As a result, by January 11, 2019, with daily calls, I made sure that they brought me the door, but not the trims that I ordered brought to the door. A few more days were spent on their return and exchange for the ones I needed. Naturally, Valery didn’t agree on the installation, he promised to schedule the installation for January 15th, but as usual "I didn’t have time to deal with your order, there were a lot of cases."

As a result, I was tired of waiting and living the second month without a door to the bathroom, on January 17, 2019 I called Valery and demanded a refund for the installation, since I couldn’t wait any longer, and, lo and behold, half an hour later, by chance, I found a free master who already January 18 may come and set me the door.

Apparently Valery was afraid that if he would make a refund, then his superiors would be interested in the reason for the return.
As for the quality of the door - I didn’t really expect anything at that price, of course the door cover is not perfect, with small bubbles. But even such a door is better than for 2 months every time you go to the toilet, to inform everyone who is in the apartment so that they do not accidentally enter.

If the leadership of the Profile Dors reads reviews, I ask you to write your contacts in response to my review, as managers stubbornly refuse to give them. They gave only the number of some Oleg Olegovich, who, according to managers, is managing. Having listened to my complaints, he said that he would understand the situation and would call me on January 15 until 16:00, but he did not call and did not pick up the phone again. I suspect that this is just one of the managers who covers the rest.
pros
Nice appearance, if you do not look closely at the bubbles.
Minuses
Disgusting work of the manager, failure to fulfill his promises. The delivery and installation of 1 door, which was available, took 2 months.
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    1/5
  • Practicality
    1/5
  • Price
    2/5
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Door Book
A comment
I do not recommend it. ProfileDors in Ruyantsevo works with clients until payment of the order. Next, the relationship ends. They brought me a door that wasn’t my size. Further, the folding mechanism (door book) failed, it lasted exactly three weeks. At the moment, the second month has already ended after my complaint - reaction zero. Support service is not working.
pros
Missing! The door is designed for 3 weeks of accurate operation.
Minuses
Marriage, empty promises, ignoring customers to eliminate shortcomings - the main standards of this organization. Solving the complaint issue is not realistic - only the court.
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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Disgusting
A comment
I’ll put one point for the appearance of the doors, they look not bad. I can’t evaluate the quality, because the door frames were brought in the wrong size and the doors are still in the apartment “in standby mode”.

The order went from MSC to St. Petersburg for 2 months (during this time you can walk 10 times there and back), and when I arrived, it turned out that they had brought the wrong door frames, after 2 calls they stopped communicating and simply went out, thanks a lot to the manager, from whom the order was made, she herself decided this question, but only the add-ons, and not the necessary door frames, would be brought.

Based on this, I will say this if you are ready to get on your nerves with this sharaga and wait for the door 3 months in advance, but I ordered this manufacturer for the first and last time.
pros
Appearance
Minuses
The most disgusting service, delivery 3 months in St. Petersburg
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    1/5
  • Practicality
    1/5
  • Price
    1/5
Show more

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