Kitchens Dryad

Unfortunately, I have an unpleasant experience in purchasing Dryad’s kitchen from a dealer of IP Cherchiev Vladimir Ibragimovich in a store at the following address: Moscow, st. Leninsky Sloboda, d. 26, MC “Roomer”, purchase and sale agreement of MGU1 397 dated 03/31/2019. It all started perfectly, with promises to fulfill luxurious, high-quality furniture according to individual sizes, taking into account the peculiarities of the curvature of walls, corners, baseboards, etc.

I trusted the professionals in my field, but in the end I was deeply disappointed. Reason: during installation, the installers did not deign to leave and observe a distance of 60 centimeters between the cabinets, where the hood should have been installed! When the day came to install the hood, they found that it would not intervene, because instead of 60 cm, according to the project, in fact we have a distance of 59.4 cm, and the hood is 59.8 cm long. I contacted the dealer with this problem both in writing and by phone.

They promised to find out why this happened and fix the problem. Along the way, it turned out that the cabinets were a couple more mm. and are different from the project agreed upon and approved by the client. And in total it turns out 0.6 mm., Which is not enough for the hood. But at the same time, the dealer denied to the last and denies that these mm. permissible by GOST and the reason is in your curved walls, provided that the kitchen by individual standards and the dealer measurer measured all the features of the walls and angles that were reflected and provided to the project manager.

She began to study measurements on her own and found out that the project manager had calculated everything end-to-end, where she did not take into account either the angles: on the one hand, the angle was 90.1, and on the other 90.5. Or did not take into account the particularities of the production of the factory, that they can do more.

Unfortunately, an adequate and intelligible reason why this did not happen, it was only the accusations against me that my curved walls were to blame, but not the dealer and they said they were not obliged to measure the cabinets and the distance for the hood, because it was not bought from them. Having received such an answer, I was shocked to say the least, and realized that I had contacted a petty individual entrepreneur who would never admit her guilt!

Where does the factory look, why do you allow such unscrupulous entrepreneurs to scoff at customers and encourage failure to fulfill their obligations under the contract ?! Moreover, having not received an answer for his first claim, a second arose. Less than 3 weeks of use, chips on the facades were found on the lower cabinets !!! Outrage and horror! And they arose because the facade is located close to the integrated aluminum hidden handle and touches it!

Whose mistake is it, factory installer? After all, it’s not the first day you have made and installed at what stage the failure occurred? Explain, explain, since the dealer also did not receive an adequate response, and the next portion of negativity and accusations that this happened during improper operation !!! Bullshit !!!

It will already be 2 months, but there is no decision and no action !!!

I urge people who would like to order the kitchen of the Dryad factory to consider whether to contact dealers. Since they do not care, they already work under a well-known name and the main thing is to make a profit here and now and do not work for long and long-term relationships with customers! Any sneeze / sneeze according to the price, provided that the kitchen is not cheap and I'm sure that all expenses are already included.

Dealers do not have gauges / installers in their staff, these people are invited from outside, they are not taught the features of the installation of kitchens in the Dryad factory, these people are simply self-taught, but why do you dealers represent them as professionals in their field. It’s better to go and order kitchens directly to the manufacturers and where the customer’s attitude towards customers is built on the principle of honesty, transparency, convenience, quickly, an individual approach and a reactive reaction to problems!

It is a pity that the factory is all the same and they do not filter and do not control the work of their representatives !!! People value your time and money!

It will be a plus if the dealer fulfills its obligations in accordance with the contract and eliminates the deficiencies that have arisen.

1. Less than 3 weeks of use, the facade has deteriorated (photo attached)

2. When closing, the doors slam with sound, provided that closers are installed, blum hinges.

3. Ugly join the joints of the countertop.

I ordered in the city of Chekhov. The best managers !!! We went into a position and advised how to make the project cheaper. We made an installment plan without any additional insurance, etc. Thank you for your patience, for your help and professionalism.

Professionals are employees. A wonderful drawing program. They brought the kitchen ahead of schedule. The equipment came out cheaper with discounts and gifts than in online stores.

Nowhere else to order the kitchen, otherwise it would come again)))

I chose the kitchen for a long time. I wanted a quality and beautiful kitchen. When I saw the company’s kitchen, Dryad fell in love with it immediately, and even the discount pleased. Manager Artyom very well told everything, competently drafted the project, which we were ultimately satisfied with after the assembly, and so far. The terms were within the contractual deadlines. There was a good impression of the buying process before assembling the kitchen. Thank you guys! We recommend and will recommend you to friends!

Quality kitchen

Not detected

In August 2017, an order was made to make a kitchen (SPb-DR-146 and SPb-DR-133), they delayed the kitchen for a week, although they initially advised to start repairs earlier so as not to delay installation. As a result, after installation, shortcomings were discovered (the fault of order pickers), which until now (and today 12/27/2017) have not been eliminated.

I get an answer to all questions soon ... I do not advise contacting this company, dumping 250,000 in the kitchen and not getting the proper service, I consider this a shame.

Good facades, the kitchen itself is good.

The price of the issue is too big, you do not get what you dreamed of

Well, very pleased. It turned out cozy. The quality of both furniture and assembly is excellent. I recommend.

all the pluses

are absent

I walked around the salons for a very long time in search of the kitchen unit in the apartment. I counted many projects, Belarusian, Russian, Italian. Prices are high everywhere. Absolutely by chance I ended up in the kitchen salon "Dryad" with Maxim and, thank God. We haven’t gone anywhere from them. Very competently Maxim explained everything to me. Their prices are very reasonable compared to other salons. We ordered the kitchen of the Valentina factory from them and were very pleased. Yes, I did not have to wait long. Igor assembled quickly and efficiently, many thanks to him too. I will advise all my acquaintances and friends only this salon. Moreover, Maxim offered us a good discount Oven, hob and built-in microwave. Thanks. I hope that we will turn to them again.

one "+"

not

A little expensive, of course, if you do not participate in the action. I took it in Vladimir at the end of December 2016. - there was an action on the facades, I saved very well, they brought it earlier than indicated in the contract, the assembly was the next day and in the evening - I was very pleased with my brand new kitchen. Assembly, delivery are free, this is a big plus. Accessories Blum- no matter who says it, it’s really the best that is now in the furniture, I read a lot about it. The collector is generally well done. Helped also in other moments on the repair. He suggested how and what is better to do. I am very grateful to him.

My purchase is a joy! only pluses.

not

I liked the Diana kitchen of the Dryada company, and I ordered it to my misfortune, the cost is not small, the presented model was the most expensive. Fully paid the cost of the headset, and began to wait for it. They brought it as it should, without delay, but only during installation I found that 6 panels were made of cheap material of domestic production, and not from the Italian array, which I actually paid for. The discrepancy was obvious, the texture was different, color, texture, all by.

About a month later, the facades were brought to me, but again they turned out to be of inadequate quality, I refused to accept them. After that I wrote complaints several times to the director of the store, probably called them 1000 times and after 60 days they nevertheless brought me the facades from the massif.

But even after that I was not satisfied with the kitchen, it later turned out that the upper skirting board was made on the headset from different materials, in some places there are gaps, the ornament is a bit crooked. For that kind of money, they could have made headsets better.

Looks good outwardly

Cost, workmanship, a lot of marriage and hassle

I have great love for my kitchen set from the manufacturer Dryan, it was purchased back in 2007.At that time, the cost of the kitchen was significant, but it was worth it so much, and the outfit looks like brand new.

The kitchen is made of solid beech, in the color of wenge, glass in an aluminum frame. Salon workers gathered headsets, positive impressions left about themselves. After work, they cleaned after themselves and even vacuumed. For 8 years of breakdowns, there were no problems with the kitchen set, only several times my husband adjusted the hinges on the door. Beech looks beautiful and expensive, you can immediately see that the kitchen is made of quality material, for this entire period it did not spoil its appearance, although the varnish on the array swollen under the sink, but this is my fault, not the kitchen (often spilled water there) .

Beautiful design, high quality, durability

Small lineup, cost