Entrance doors Torex (Torex)

Professionalism, individual approach, sensitivity of the entire company team when working on an order. Special thanks to the measurer, he worked very clearly, helped a lot with the choice, he listened to our wishes. The installers left on time, in 40 minutes they removed two old doors, very diplomatically communicated with a nervous neighbor, for this special thanks, the door stands like a glove.

Efficiency, competence, service in general

Not

In the salon on Kutuzovsky, I chose the door, it came to the conclusion of the contract, to its signing and payment.
They gave a discount on the door, but when paying, I got a card for payment, and another manager immediately intervened and demanded to pay in cash. Or they will reduce the discount and change all the conditions of the purchase if I pay with a card. I had to leave without buying a door, as the conversation went with threats and promises of vile actions against third parties.

I ordered measurement in another cabin, the measurer arrived.
The dimensions of the aperture are larger, he writes significantly less, and at the same time he suggests expanding the top to cut iron bars that hold the wall blocks higher.
Suggested an additional 4 mounting points on each side of the door. So it’s not clear how many mounting points there will be on each side and why so many are needed, and this is not a standard installation as in other companies.
I paid it 500 rubles. I began to expect when the manager returned with the measurement taken. I waited for 8 calendar days.
My comments on the size are not taken into account.

marketing, as always, crashed because of the performers in place.

In the salon on Kutuzovsky, vile managers work.
The surveyor from the company, could not find the entrance to the entrance, he had to look for it. Accordingly, people who can’t orient themselves on the ground do their job poorly. During the repair, it is checked and statistics confidently speak in favor of poor performance. The customer requirements for installation are not taken into account.
The manager called back after measurement after 8 days.
Everything indicates that I do not need to buy a door from them.

Dear businessmen. Teach your "consultants" of the call center, in particular, with the name Natalya, to hold the phone tight and not to drop it when specifying the city (09.19.19 17:20 Moscow time). With repeated rejection, refusal to communicate. Quiet "killers" of potential customers, competitors for joy! Pay the employee a trip to the therapist! The heads of the Department of Personnel Professional Development and Customer Care, Topolya Oksana Vilorievna and the Customer Support Department Mochalov Andrei Viktorovich seems to be bored without work.

Not

Huge

We ordered doors in Moscow at Kutuzovsky 36a. Manager Sasha explained the difference in models, advised on the door options for the apartment and presented design samples, it was nice to talk with a person who knows his job. Made an order, after 2 weeks the doors were delivered. The door weighs about 100 kg and immediately feels its array, although it does not feel when opening. I liked that the surface of the door leaf of the Ultimatum RP with a PVC coating is easily washed away from dirt, it is enough to wipe it with a damp cloth (in the conditions of our repair in the apartment this facilitates the process of washing the door). I can’t say that the insulation is 100%, but these are the errors of a panel house where every rustle of neighbors is heard. In general, the door really liked! It looks stylish and original. The neighbors also appreciated. The fittings are of high quality, the internal lock + two locks on the key create additional security. I'm happy with the door, for an apartment - a very good option!

Price, reliability, quality, insulation

Not found

After a long search, the manufacturer and installer, my husband and I decided on Torex, went to Kutuzovsky 36. The model chose an ultimatum, because it seemed the most optimal in price and quality. Between the order and installation, 5 days passed, which pleased us. The door itself is beyond praise. Laconic design and impeccable quality. The installers did a great job; the door does not let in any smell of driveways or noise. The fittings work perfectly, it's nice to touch. Locks, judging by the info on the network, are some of the best - Blocido and some other, forgot the name, sorry. The door system is stuffed with a bunch of bells and whistles from breaking and penetration. In short, I am delighted with the old ours can not be compared. We think that it is also necessary to order interior rooms here, since they started a repair.

Price, quality, design, service

There is none of them

awesome doors! I have in my model Ultimatum MR, in the color of cappuccino. 3 locks, night valve. You open the locks of figs - they are 4 levels of burglary resistance. Plus anti-removable crossbars are. Reinforced frame, multi-layered canvas. Not heard from the door nifig! Not blowing!

Fittings year, while it looks like new. By the way, the stock for this model received an enhanced guarantee for the door itself and the locks. The canvas, by the way, with an anti-vandal coating, survived excellently during the year, although the entrance here is not one of the most successful. in general, the door is a bomb, and for ridiculous money

Price, appearance, burglar resistance, insulation, service

No them

To replace the Chinese took the domestic Torex. The quality of the Chinese and was not standing next, I tell you! Outwardly, it looks much more solid, and the rest of the Torex wins. Outside is coated metal, inside is MDF coating.And here is the only cant of this door that fingerprints remain on this MDF and they must be cleaned, at least sometimes. The rest are sheer virtues. Two locks, one with a hook. second leverage. There is still a valve. There are pins on the side of the door so that they cannot be removed from the hinges. In the center is a peephole with a metal screen, the viewing angle is good. The door does not let in sounds from the entrance, like the sounds from the apartment to the entrance) I definitely recommend Torex doors!)

Price quality

Hardly ever

We took on Kutuzov Avenue. For some reason, all of us are advised precisely this salon, like, it is the largest. The choice was really impressive. The door design itself is very modern.

We took Omega 10, simply because many friends have it and the price is excellent. By the way, there are discounts for large families, new settlers and honeymooners. It also seems to be for veterans, but I'm not sure. And yet, if you take the entrance from them in the store, then you get a discount on some interior rooms. But we do not need this, so I did not delve into it. Outside, our door is ferrous metal coated with silk, pearl inside, clearly fit into the design. A friend lamented that it would be difficult to wash the “silk” coating - nothing like that, everything is easily wiped with a cloth!

The guys from the same store installed, after the installation they asked us to check whether everything suits us))) We showed how to open-close, gave a note on use) The door is well insulated from driveways. True, I don’t hear how I ask “who is there” or how they say something to me, but you quickly get used to it and begin to focus purely on the eye) Thanks to the company and the guys from the store.

Price, quality, professionalism of store employees

Not identified

Until recently, my husband and I were the unfortunate owners of the "Chinese" door, which was already "cracking at the seams", was disturbed by low noise insulation (you could hear the neighbors talking in the entrance), the hinges creaked terribly and the lower lock did not work. They chose, compared, and asked for a long time, since the modern market of entrance doors has a lot of offers, and we put the door for a long time, it is important that everything suits. Based on the analysis of manufacturers, reviews and the proposed range, our choice fell on the Torex brand, thanks to the official website of the company, we even managed to determine the model and study all the characteristics right at home)

We opted for the Super Omega 10 model, since it fully met our requirements for sound insulation (unique multi-layer filling of the web), protective properties (two locks of the highest 4th class of burglary resistance, total steel thickness 2.5mm + reinforcement inside) and a beautiful modern design !!!!! The pleasant, not biting price) has become a big plus for us)))) Also on the website are the addresses and phone numbers of official representatives in our city, therefore, having received additional information and excellent advice on the chosen fashion whether in the representative's office in Belgorod on Vostochnaya St. 71, immediately signed up for a measurement! The selected door in the required finish turned out to be available in our sizes, and two days later we updated our entrance doorway, installing not only the selected door, but also the slopes))) !! I strongly advise you to contact this company, real quality and product, and service!

+ a reliable manufacturer who cares about the quality of the offered product and service
+ professionalism of installation masters
+ excellent service
+ beautiful interior
+ reasonable price

not detected

It’s better to choose something else, the quality is not the best. Cheap lock keys ready to break in your hands.

After spoiled, it's hard to talk about the plus

Measurers simply spoiled the whole impression that lured us. Three weeks passed, and he was either not comfortable, then disappeared and did not ring. A month later a miracle happened and the measurer drew up, measured something. Then they waited a month for the door, they installed it with additional boards and modifications where it usually simply enters the installation. Ordering and installing slopes is a different story. Payment is accepted by Torex, is responsible and made by a third party. And what they make and deliver. In short, if you want a door from the Torex - then you must be able to wait. Yes, and follow and check what they measure for you and how.