Beds Toris

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I ordered a bed by UMA Mileto on June 16, 2018. According to the contract, the deadline is July 16. Today is August 24th, so far I have not received a bed. The deadlines were initially postponed, but now they can’t even set a deadline. They explain it with some absurdities, they didn’t put the material, then the bed was covered with varnish ... Some kind of nonsense.

The site is beautifully designed and in stores the quality of the product corresponded to the pictures, so apparently the company was at the beginning of the work (the site corresponded), but now something happened. Money from customers (prepayment) is taken and distributed debts. And the customer is waiting. Probably have to go to court.

I don’t see yet.

Not obligatory relation to the customer. Violation of the deadlines (instead of one month, the execution is extended to several).

On November 7, 2017, a bed and a mattress were ordered at the Toris store in Furniture Hall in St. Petersburg. And what do you think? I am writing a review on June 6 and the company still has not bothered to provide quality products. As for the mattress, everything is fine, but the bed is quiet horror ... I'll start from the beginning. Initially, delivery was ordered on December 13, after which it was postponed 5 times, if not more, every few days. There was an acute desire to refuse the order, but the furniture in the salon looked beautiful and of high quality, so it was decided to wait, because we thought that good quality furniture was worth the wait. As a result, we received the order on January 16 (for 34 days of delay under the contract we were paid a penalty). After assembly, everything was fine. But less than 2 months of operation, as from all sides of the bed, we found a discrepancy in the material at the joints. buying a new bed for a lot of money you can’t expect this). In the salon, they made a claim to replace the bed and were supposed to bring it on April 27, but no one bothered to even call that the bed would not be replaced. We called ourselves and got on an eternal answering machine, called us a couple of times and set a date and didn’t bring it ... When this unfortunate bed was brought on June 5 at 9 pm, we did not wait .. The new bed was obviously used , shabby, with sherbins and the same swelling as on the previous one (and they already dismantled it and lowered it down). The driver replied to the remark about the quality that she was still better than the one you had. I have no words. Now I can’t get through there again ... Apparently I’ll have to go to court. I will post this review wherever possible. I DO NOT RECOMMEND A COMPANY IN ANYTHING !!!!!!!!

handsomely

Expensive, long, poor quality

The company disrupts all delivery times, contract No. 01/24 of 03/24/2018. today 06/01/18 if earlier they even called about the delivery transfer, now they don’t even call. They say that there is no paint, some kind of nonsense. I am suing them.

nor any

cheating

Made an order in February. Made a payment of 100%. Still haven't got a bed. Employees feed obscure promises. Every two weeks, delivery is delayed for ridiculous reasons. The bed is supposedly ready, we are waiting for delivery to our city. The bed is not ready, as the supplier fails. And again the bed is ready, but the car broke down. Now they are just silent.

Order number 18-0208 / 041.

not

ORDER NOT RECEIVED!

On Mozhayka I bought a Levante mattress plus in February 2018, otherwise the old end came, complete and irrevocable. I didn’t remember where in 2003 anymore. They began to climb out springs and dig into the body. Picked up by self, with which I chose immediately from those that were available. Anastasia - the store manager - proposed another option for the catalog, the outline. The price seems to be not much different, especially at a discount you could take. But there was no time to wait, I got rid of the old one. And to sleep on the crate of the bed is an idea so-so.

many shops in Moscow time, good service

not all items available

For the third time I have been buying furniture and stuff here (before that there was a hanger in the hallway, then a few orthopedic pillows with memory). This time it's a travel pillow. The old one got very frayed, and I often wind up on business trips, my neck is sagging strongly and it’s impossible to sleep normally (who flew from Moscow to Krasnoyarsk or to Vladik will understand me). The issue price is 980 rubles. It was available, found out before going to the store to buy.

good assortment

delivery beyond Moscow Ring Road

I have a springless mattress. I bought it at the store in Leningradsky. I chose from those available, because there are some problems with the spine (curvature + osteochondrosis). Manager Natalya advised me to take an orthopedic pillow, but then I refused, because It was its own.

Long-lasting quality, average prices, the service of removing the old mattress.

There is no negative sediment.

It is impossible to achieve not only the correction of errors and obligations, but it is also not possible to contact employees for an explanation. Disruption of all terms! it is impossible for the world to return the money!

We placed an order on November 26, 2017, 4 times postponed delivery, after 2 months there is no bed. They refused the order, wrote a return application - the money has not been returned for 3 weeks already !!! They do not give explanations; they cannot be contacted with the head office; they do not respond to letters and complaints.

When making an order, a man walked around the cabin and said that they had been detained for more than 3 months. It turned out to be right!

With such disadvantages, no pluses will save.

Only cons! All one cons, no service, no quality, fraud and deceit.

I want to leave a positive review about the purchased furniture Toris - bedroom set (bed, dressers, bedside tables, dressing table, banquet). The most important thing is the extremely positive feedback about the manager Natalya Alekseeva at the Imperia Shopping Center (Moscow, Dmitrovskoye Shosse), who absolutely professionally advised on the choice of bed model, veneer color and mattress model. We are very pleased with the purchase and once again express our gratitude to Natalia for help! Delivery was also done on time and assembled quickly! Thanks!

Very comfortable mattress.

I do not see the minuses.